Search Console Got Disconncted

#1070637
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    We apologize for the issue you are facing with your Search Console getting disconnected. It seems like there might be a glitch in the connection process. Here are some steps you can follow to troubleshoot this issue:

    1. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option at the top right. This will help you validate the existing connections. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections

    2. Reconnect Your Google Account: If you see a red signal, try reconnecting your Google account by following the prompts in the same settings area.
      Reconnect Search Console connection

    If the problem persists after trying these steps, please reply to this ticket with any error messages you encounter or additional details about the issue. A human agent from our support team will take over and assist you further.

    Thank you for raising this concern!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    When you add the HTML code in the Webmaster Tool settings in our plugin, Rank Math will show only the verification code, not the whole HTML. However, Rank Math should still display the complete HTML verification code in the page source of your website. However, it’s not the case on your website.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Please share your website URL in the sensitive data section so that we can check the issue further for you.

    Looking forward to helping you.

    Thank you.

    my site broke when i shared the FTP, so i have decided to bypass this and added the code into the webste

    Hello,

    It seems that you already marked this ticket as “Resolved”.

    Do you still need our assistance regarding this issue?

    Looking forward to helping you.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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