Price Mismatch on Rank Math PRO Plan

#1070543
  • Resolved Kevin Wynn

    2 months, 2 weeks ago

    Rank Math pro

    Hi there,

    I’ve just attempted to purchase the Rank Math PRO plan advertised at $5.75/month (billed annually, $69 + VAT), but at the final Apple Pay screen, the total jumped to $186.92/year — more than double the expected cost.

    I’ve attached screenshots showing:
    • The advertised pricing
    • My cart showing $82.80 (correct with VAT)
    • The final FastSpring checkout showing $186.92

    I just want to purchase the correct PRO plan for individuals/solopreneurs, billed at the discounted rate you’re advertising. Could you please clarify why the price changed — and how I can proceed with the correct amount?

    Thanks in advance for your help!

    Kind regards,
    Kev
    [LocksmithKev.co.uk]

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    2 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with the pricing of the Rank Math PRO plan. Thank you for raising this concern and providing detailed information about the discrepancies in pricing.

    The Rank Math PRO plan is indeed advertised at $6.99/month when billed annually, which totals $69 + VAT. If you are seeing a different amount at checkout, it could be due to various factors such as additional fees or taxes applied during the payment process.

    To assist you further, we recommend replying to your ticket with the screenshots you mentioned, as this will help a human agent from our support team investigate the issue more thoroughly and provide you with a resolution. Additionally, please include your site URL if you haven’t already, as it may help in addressing your concern more effectively.

    Thank you for your understanding, and we look forward to resolving this for you soon!

    Sources:
    Rank Math PRO – Pricing Plans for Businesses & Individuals

    Kevin Wynn

    2 months, 2 weeks ago

    Rank Math pro

    Hi I’ve upgraded now and

    Can’t seam to get the features on my website locksmithKev.co.uk

    This is order ref

    RANKMATH250719-1323-23111

    Ike

    2 months, 2 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    The PRO version is built on top of the free version to keep the plugins robust and lightweight. You will need both of them to be installed and activated at the same time so the PRO version will work. Kindly go to https://rankmath.com/my-account/ and download, install, and activate the PRO version in addition to the Basic version if you have not done that.

    We have a detailed article on how to upgrade your account to PRO on your WordPress website:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    You can also find more information on how Rank Math Free and PRO plugins work together on your website:
    https://rankmath.com/kb/should-i-delete-free-plugin-after-upgrading/

    Hope this helps and please don’t hesitate to let us know if you have any other questions.

    Thanks.

    RankBot

    1 month, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Price Mismatch on Rank Math PRO Plan’ is closed to new replies.