Hello,
We apologize for the issue you are facing with downloading the Rank Math PRO plugin. It seems that you may have upgraded using a different email address than the one associated with your Rank Math account.
To resolve this, please log into your Rank Math account and check if the PRO plugin is available for download there. If it is still not listed, you may need to contact our support team to merge both accounts or change the email connected to your PRO account.
Thank you for raising this concern, and we appreciate your understanding. If you have any further questions or need assistance, please reply to this ticket, and a human agent will take over and assist you further.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
I still do not see the pro plugin available on my account page. My email is correct : f*******@g********
Thank you
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have fixed this in your account. The Rank Math PRO plan is now available here: https://rankmath.com/my-account/
You may follow this guide to proceed with setting up your PRO plugin: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Again, we deeply apologize for the inconvenience. Hope that helps.
Hello,
We are glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
