Can’t find the download of rank math pro

#1070067
  • Resolved maartenzimmermann

    2 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    Message:
    Hello Rank Math Team,
    I purchased Rank Math Pro from your store today. The payment was completed successfully, and I received an invoice
    However, my account does not show any active subscription — only the invoice.
    As a result, I am unable to download or activate Rank Math Pro.
    Please assign the license to my account maartenzimmermann.

    Thank you in advance!

Viewing 1 replies (of 1 total)
  • RankBot

    2 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with your Rank Math Pro subscription. It seems that you may have upgraded to Pro using a different email address than the one associated with your current account. To resolve this, please log into your Rank Math account and check if you can see your subscription there. If it’s not visible, you might need to merge accounts or change the email connected to your Pro account.

    If you continue to have trouble, please reply to this ticket with the email address you used for the purchase, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Where Is My Rank Math PRO License Key?

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 month, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Can’t find the download of rank math pro’ is closed to new replies.