Hello,
We apologize for the issue you are facing regarding your payment and the service not being activated. Thank you for raising this concern.
To assist you better, please reply to this ticket with more details about your payment and the service you are expecting. A human agent from our support team will take over and help resolve this issue for you.
Thank you for your understanding, and we look forward to assisting you further!
vOGLIO ASSISTENZA DI UN OPERATORE, RICHIEDO SUPPORTO UMANO, ALLEGO FATTURA DI PAGAMENTO
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Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have shared your ticket with the accounts team to check the issue and resolve it. We should get back to you shortly with an update.
We appreciate your time and patience in the meantime.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
