Hello,
We apologize for the issue you are facing with the missing redirects in the Rank Math Redirections section. This can sometimes happen due to caching issues or if the redirects were created through a different method or plugin that does not sync with Rank Math.
Here are a few steps you can take to troubleshoot this issue:
- Clear Cache: If you are using any caching plugins, clear the cache to see if the redirects appear afterward.
- Check Other Plugins: Ensure that no other redirection plugins are conflicting with Rank Math. If you have another plugin managing redirects, it might be worth checking there as well.
- Recreate Redirects: If the above steps do not work, consider recreating the redirects directly within the Rank Math Redirections section to ensure they are properly registered.
If you still cannot locate or edit those redirects, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!
Sources:
How to Set Up Redirections » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Can you please confirm where exactly in your WordPress dashboard area you created the redirections? Can you please share a video screencast reproducing the issue on your end so we can check further and advise? You may share your video screencast using this handy tool: https://loom.com/
Looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
