Hello,
We apologize for the issue you are facing with your Rank Math PRO version. It seems that there might be a discrepancy with the email address associated with your PRO account. Please ensure that the email you used to purchase the PRO version is the same as the one linked to your free account.
If they are different, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by replying to your ticket and providing the necessary details, including the email address you used for the purchase or a screenshot of your invoice.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
We deeply apologize for the inconvenience.
It was a temporary issue that has been fixed now.
You can now download the PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
Once done, please check this URL on how to install and set up the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
