support

#1069754
  • Resolved Moein
    Rank Math pro

    hello
    I have asked some questions from AI in your website as a online assistant
    but it couldn’t make it

    so I ask you, first of all, I am so approciate for your product that I have used some years
    I want to upgrade it to the pro version, unfortuanatly I use your plugin in IRAN, base on AI’s answer, it can possible and can use the whole AI’s features
    so I asked AI , if i purchase the pro version of Rank Math, dont need to buy AI subscription seperatly for connecting RankMath to AI?
    I mean if I buy RankMath pro, I can radically access to the AI features on my website without purchase any things else

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    We apologize for the confusion you’re facing regarding the Rank Math PRO and Content AI features. To clarify, purchasing the Rank Math PRO version does not automatically include access to the Content AI features. You will need to buy a separate Content AI subscription to utilize its capabilities, even if you have the PRO version.

    If you have any further questions or need assistance with the upgrade process, please feel free to reply to this ticket, and a human agent from our support team will assist you further. Thank you for your continued support of our product!

    Sources:
    Content AI – Your Personal AI Assistant by Rank Math

    please answer me by a human agent
    thank you so much

    Hello,

    Unfortunately, Iran is included in the list of sanctioned countries.

    Please note that we are not allowing access to anyone who paid for, signed up, signed in, or logged in from any of the sanctioned countries.

    We understand that this may be inconvenient for you, and we apologize for any frustration or disappointment this may have caused.

    We hope you understand that our hands are tied. This order has come from the top down, and we cannot make any exceptions.

    Looking forward to helping you.

    Hello Mr Reinelle
    I am so amazing to interact with you
    I am conscious about this problem and understand it
    I can pay the bill by my friend in other country to solve it
    We are using Rankmath free version now and we want to upgrade it to pro version
    I promise to avoid make problem for you and your company
    Actually I am loving to use your product to improve our website better now

    And we want to purchase Rank math AI content maker too

    When we want to log in or something like that on your website, we have to consider everything like now

    Is it possible to upgrade RankMath and purchase the AI content maker?

    Hello,

    Thank you so much for your kind words and continued support of Rank Math, we truly appreciate it.

    Yes, as long as the purchase and all account activity (logins, usage, etc.) are done outside the sanctioned regions, you can upgrade to the PRO plan and use the AI features.

    Please ensure no login or access occurs from within the sanctioned areas to avoid any issues with your account.

    Let us know if you need any further help.

    Hello
    Thank you so much and I’m appreciate a lot
    Thanks to the RankMath, our website will improve
    It is kind of you to solve the problem

    Again I promise to regard everything to prevent any problem
    Actually, my question was about using AI, if I upgrade to pro and purchase RankMath AI content maker, I would’t need to buy an AI subscription like Chatgpt separately for connecting RankMath to AI?

    Hello,

    Yes, you can already use the Content AI to generate or write content, and much more.

    We recommend checking out this guide and our video tutorial so you can fully utilize Rank Math’s Content AI feature:
    https://rankmath.com/kb/how-to-use-content-ai/

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘support’ is closed to new replies.