Rank Math conflict with Divi theme

#106973
  • Resolved Jonah Fleming
    Rank Math free

    I’ve been having trouble with Rank Math conflicting with Divi. Through my research this seems like a new issue, so either a recent Divi update or a Rank Math update. THe issue is when Rank math is enabled (regardless of if any settings are enabled in Advanced Mode), I cannot use the Divi theme builder. I came as far as i could with Divi support but they pointed me here as they think it’s an issue this end? Anyway, any help is useful.

    tl;dr: cannot use theme builder in Divi when Rank Math is enabled, regardless of settings.

    • This topic was modified 4 years, 1 month ago by Jonah Fleming. Reason: Sensitive Data Added
Viewing 2 replies - 1 through 2 (of 2 total)
  • Florian
    Rank Math business

    Maybe it is the interaction with some other plugin? I am using Rank Math (Free version since its release, changed to Pro version) on several Divi sites without any issues with the Divi builder, frontend and backend, visual or block mode.

    I hope you get help to find the cause and fix the problem!

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math conflict with Divi theme’ is closed to new replies.