Couldn’t find plugin download file for PRO subscription

#1069708
  • Resolved Franklin Wee
    Rank Math pro

    Hello,
    My team has paid for the PRO subscription but we couldn’t find the plugin download link. In the rank math seo website, it seems like the invoice page detects our payment but the plugin download page didn’t.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with downloading the Rank Math PRO plugin. To download the plugin, please follow these steps:

    1. Log into your Rank Math account: Go to the Rank Math account area.
    2. Navigate to the Downloads section: Once logged in, you should see a section for downloads where you can find the Rank Math PRO plugin.
    3. Download the Plugin: Click on the download link for the PRO version.

    If you still cannot find the download link after following these steps, it may be possible that you upgraded to PRO using a different email address. In that case, please check if you have another account or contact our support team for assistance.

    Thank you for raising this concern! If you need further help, please reply to this ticket, and a human agent from our support team will assist you further.

    Sources:
    Where Is My Rank Math PRO License Key?
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It was a temporary issue that has been fixed now.

    You can now download the PRO plugin from your Rank Math account dashboard:
    https://rankmath.com/my-account/

    Once done, please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Let us know how it goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Couldn’t find plugin download file for PRO subscription’ is closed to new replies.