Issue with activate license pro

#1069642
  • Resolved Daniel

    1 month, 4 weeks ago

    Rank Math pro
    Content AI Starter

    I need you to activate the PRO license I just purchased. It’s not working.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 4 weeks ago

    Hello,

    We apologize for the issue you are facing with activating your PRO license. To activate your Rank Math PRO license, please follow these steps:

    1. Disconnect Your Current Account: Go to your WordPress Dashboard, navigate to Rank Math SEO → Dashboard → Help, and click on the Disconnect Account button.
      Disconnect account in Rank Math

    2. Reconnect Your Account: After disconnecting, click the Connect Now button. You will be redirected to rankmath.com to activate your license.
      Click Connect Now

    3. Select Your License: In the Plugin Activation dialog box, choose the PRO license you purchased and click OK, ACTIVATE NOW.
      Activate Rank Math License

    4. Confirmation: You can confirm that the activation has been successful by checking the Help tab in the Rank Math dashboard.
      Rank Math SEO PRO activated

    If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Upgrade to Rank Math PRO » Rank Math
    How To Downgrade Your Rank Math PRO Subscription » Rank Math

    Ike

    1 month, 3 weeks ago

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    We have resolved this issue on your account.

    Please note that the PRO version is built on top of the free version to keep the plugins robust and lightweight. You will need both of them to be installed and activated at the same time so the PRO version will work. Kindly go to https://rankmath.com/my-account/ and download, install, and activate the PRO version in addition to the Basic version if you have not done that.

    We have a detailed article on how to upgrade your account to PRO on your WordPress website:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope this helps and please don’t hesitate to let us know if you have any other questions.

    Thanks.

    RankBot

    3 weeks, 4 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Issue with activate license pro’ is closed to new replies.