Hello,
We apologize for the issue you are facing with your Rank Math PRO subscription not being available in your account. It seems that there might be a discrepancy with the email address associated with your accounts.
Please ensure that you are logged into your Rank Math account with the same email address you used to purchase the PRO version. If you still do not see the PRO version available, it’s possible that you may have upgraded using a different email address. In that case, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.
To do this, please reply to this ticket with the email address you used to purchase the PRO plan or a screenshot of the invoice you received. Our support team will assist you in resolving this issue.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Order Reference RANKMATH250717-8124-16337
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
It was a temporary issue that has been fixed now.
You can now download the PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
Once done, please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
