I bought pro plugin, but not able to see it on my account

#1069462
  • Resolved Sahan
    Rank Math pro
    Content AI Starter

    I bought pro plugin of rank math. but not able to see it under my account. how to fix this issue. Thanks!

    below I added order details.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    We apologize for the issue you are facing with your Rank Math PRO plugin not appearing in your account. This can happen if you upgraded to PRO using a different email address than the one associated with your Rank Math account.

    To resolve this, please follow these steps:

    1. Log into your Rank Math account and check if the PRO version is listed there.
    2. If it is not available, please reply to this ticket with the email address you used to purchase the PRO plan or any relevant order details.
    3. Our support team can assist you in merging accounts or changing the email connected to your PRO account.

    Thank you for raising this concern, and we look forward to helping you resolve it!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Sahan
    Rank Math pro
    Content AI Starter

    s******@b***********

    this is the email

    Sahan
    Rank Math pro
    Content AI Starter

    s******@b***********

    this is the email

    Order ID: RANKMATH250717-3248-26333

    Sahan
    Rank Math pro
    Content AI Starter

    this is urgent

    Hello,

    We have replied to your other ticket about the same issue. We are closing this one in favor of that.

    Looking forward to helping you.

    Sahan
    Rank Math pro
    Content AI Starter

    ok, thanks

    Hello,

    You’re very much welcome!

    We have fixed the issue. You can see the details in the other ticket you created.

    Don’t hesitate to get in touch with us if you have any other questions.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘I bought pro plugin, but not able to see it on my account’ is closed to new replies.