Content AI

Hello,

We apologize for the issue you are facing with your Content AI trial not being active. Since you have purchased a Business Subscription, you should have access to the Content AI features. Here are a few steps you can take to troubleshoot this issue:

1. Check Subscription Status: Ensure that your Content AI subscription is active. You can verify this by logging into your Rank Math account and checking your subscription details.

2. Connect Your Website: Make sure that your website is connected to your Rank Math account. If it’s not connected, you may see messages indicating that you need to connect your account to use Content AI. You can do this by clicking the Connect Now button in the Content AI section of your WordPress dashboard.
   

3. Refresh Your Dashboard: Sometimes, simply refreshing your WordPress dashboard can help in recognizing the new subscription.

If you have checked these points and are still experiencing issues, please reply to this ticket with your website URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

Sources:
Resolving Content AI Related Issues » Rank Math

Hello,

We apologise for the inconvenience.

The PRO version is built on top of the free version to keep the plugins robust and lightweight. You will need both of them to be installed and activated at the same time so the PRO version will work. Kindly go to https://rankmath.com/my-account/ and download, install, and activate the PRO version in addition to the Basic version if you have not done that.

We have a detailed article on how to upgrade your account to PRO on your WordPress website:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

It seems like you’ve marked this ticket as resolved.

Can you please confirm if you still need our assistance with this issue or anything else?

Looking forward to hearing back from you.