rank math pro download problem

#1069282
  • Resolved Ramzi

    2 months, 2 weeks ago

    Rank Math pro

    Hi,
    After purchasing Rank Math Pro, I’m unable to download it from my dashboard — I only see the trial version available.
    My email address is r***********@g********.
    Thank you for your help.

    Best regards,
    Ramzi Cheour

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    2 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with downloading Rank Math PRO. It seems that you might have upgraded to PRO using a different email address than the one associated with your current account.

    To resolve this, please log into your Rank Math account and check if the PRO version is available for download. If it is not, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by submitting a ticket through the Rank Math Support Forum.

    Thank you for raising this concern, and we hope to get this sorted out for you soon!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Ramzi

    2 months, 2 weeks ago

    Rank Math pro

    i have use same email adress to order Rank Math Pro, if no have solution please cancel order and submit refund ,thanks

    Rakibuzzaman Siam

    2 months, 2 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It was a temporary issue that has been fixed now.

    You can now download the PRO plugin from your Rank Math account dashboard:
    https://rankmath.com/my-account/

    Once done, please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Let us know how it goes. Looking forward to helping you.

    RankBot

    1 month, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘rank math pro download problem’ is closed to new replies.