I bought pro version but I can t find the link to download it

#1069209
  • Resolved Divex Agency

    2 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    I’ve just purchased the Pro version of your plugin, but unfortunately I can’t find the download link for the Pro version anywhere in my account. The dashboard still only shows the free version, and there’s no visible option to download or activate the Pro package.

    Also, I don t know if this message arrives to you, I don t get any feedback / ticker number..

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    2 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with downloading the Pro version of Rank Math. To download the Rank Math PRO plugin, please log into your Rank Math account and navigate to your account area. You should see a download button for the Rank Math PRO license there.

    If you do not see the download option, it’s possible that you may have upgraded to PRO using a different email address. In that case, please reply to this ticket with the email address you used for the purchase, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math

    Divex Agency

    2 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    I’ve used the same email address as the one that i’m connected.

    Consolution

    2 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    I’ve got the same issue.

    I bought the Pro subscription an hour ago and received three emails, but none of them contains a download link.
    Also, there’s no Pro version available for download in my Rank Math account.

    Could you please check and let me know how to proceed?

    Rakibuzzaman Siam

    2 months, 2 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It was a temporary issue that has been fixed now.

    You can now download the PRO plugin from your Rank Math account dashboard:
    https://rankmath.com/my-account/

    Once done, please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Let us know how it goes. Looking forward to helping you.

    RankBot

    1 month, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘I bought pro version but I can t find the link to download it’ is closed to new replies.