recurring action required error

#1068929
  • Resolved Rajan Chaudhary
    Rank Math free

    I am receiving an error message in RankMath Analytics on my WordPress website (themooknayak.co.in): “There was an issue scheduling the recurring action required for Analytics; if the problem persists, please contact our support team.”

    Please help me to fix this

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with the recurring action error in Rank Math Analytics. This error typically relates to the WP-Cron system not functioning as expected. Here are some steps you can take to troubleshoot and potentially resolve this issue:

    1. Check Scheduled Actions: Go to your WordPress Dashboard and navigate to Tools → Scheduled Actions → Pending. This will show you if there are any scheduled actions that have not run. You can manually run any pending actions related to Rank Math analytics.

      Run Rank Math Analytics data fetch manually.

    2. Run Data Fetch Manually: If you find any pending actions related to Rank Math, you can run them manually. Look for the action named rank_math/analytics/data_fetch and execute it.

    3. Consider Server Cron: If your website has low traffic, WP-Cron may not trigger as expected. You might want to consider configuring a Server Cron job to trigger WP-Cron regularly. You can find more information on how to do this here.

    4. Repair Action Scheduler: If the issue persists, you may need to repair the Action Scheduler. You can use the Repair Action Scheduler plugin which can help fix issues automatically on most sites.

    5. Backup Your Site: Before making any changes, ensure you have a backup of your site.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for bringing this concern to our attention!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math

    Hello,

    In this case, please follow this guide to see if there’s any issue with your website’s cron:
    https://rankmath.com/kb/analytics-issues/#num-1-3-check-cron-issues

    Alternatively, you can get in touch with your web host to confirm the issue.

    Let us know how this goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘recurring action required error’ is closed to new replies.