conflict between elementor and rankmath

#1068047
  • Resolved Elena Koch
    Rank Math pro

    Hi, beim Aktivieren von rankmath Plugin in WordPress bekomme ich diese Fehlermeldung “Die Aktualisierung ist fehlgeschlagen. Der Metawert von _elementor_template_type konnte in der Datenbank nicht aktualisiert werden.”. was kann ich tun?

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  • Hello,

    We apologize for the issue you are facing with the conflict between Elementor and Rank Math. The error message you are seeing indicates that there is a problem updating a specific meta value in the database, which can often be caused by a conflict between plugins or themes.

    Here are some steps you can take to troubleshoot and potentially resolve this issue:

    1. Check for Plugin Conflicts: You can check if there is a conflict with another plugin by deactivating all other plugins except for Rank Math and Elementor. If the issue resolves, reactivate the plugins one by one to identify which one is causing the conflict.

    2. Switch to a Default Theme: Temporarily switch to a default WordPress theme (like Twenty Twenty-One) to see if the issue persists. If it resolves, the problem may lie with your current theme.

    3. Enable Troubleshooting Mode: Use the Troubleshooting Mode in Rank Math to enable and disable plugins easily without affecting your live site. This can help you identify conflicts more efficiently.
      Enabling plugins in Troubleshooting Mode

    4. Database Optimization: Sometimes, optimizing your database can help resolve such issues. You can use a plugin like WP-Optimize to clean up your database.

    5. Contact Support: If you are still facing issues after trying the above steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.

    Thank you for raising this concern, and we hope these steps help you resolve the issue!

    Sources:
    Confirming a Theme/Plugin Conflict With Rank Math

    ich habe bei meinem plugin kein troubleshooting mode. wie kann ich das finden/aktivieren? ist es nur in der pro-version verfügbar?

    ich habe troubleshooting gemacht. der plugin, was mit rankmath ein Problem verursacht ist Elementor. besteht die Möglichkeit den Konflikt zu lösen bzw. kennen Sie das von anderen Projekten?

    Hello,

    For troubleshooting, please ensure that you are already using the latest version of Rank Math and Elementor plugins.

    https://rankmath.com/changelog/

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘conflict between elementor and rankmath’ is closed to new replies.