SEO Analytics on Rank Math throws up blank page

#10680
  • Resolved Richard Low

    5 years, 6 months ago

    Rank Math free

    Hi the SEO analytics section throws up a blank page when I select the option under Rank Math. Is there an issue with the plugin? It is a problem that has just occurred after updating the plugin

Viewing 1 replies (of 1 total)
  • Michael Davis

    5 years, 6 months ago

    Rank Math pro

    Hello,

    Thank you for contacting us and sorry for any inconvenience caused.

    We have come across this issue before and it only seems to affect a number of websites. You can fix this by deleting the “rankmath_seo_analysis_results” entry from the options table of your site database.

    If you would like us to help with this, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    5 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘SEO Analytics on Rank Math throws up blank page’ is closed to new replies.