Hello,
We apologize for the issue you are facing with the redirects after changing your domain. It sounds like there may be some misconfiguration in the redirect settings. Since you mentioned that the old domain is still rooted to the same folder, it’s important to ensure that the redirects are set up correctly to point from the old domain to the new one.
Here are a few steps you can take to troubleshoot and potentially resolve the issue:
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Check Redirect Rules: Ensure that the redirect rules you have set in Rank Math are correctly pointing from the old domain to the new domain. You can refer to this guide on fixing redirections to the incorrect version of your website.
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Use .htaccess for Redirects: If you’re comfortable with it, you can also add redirect rules directly to your .htaccess file. Here’s an example of how to redirect from the old domain to the new one:
RewriteEngine On
RewriteCond %{HTTP_HOST} ^con-mat.de [NC]
RewriteRule ^(.*)$ https://rankmath.com/kb/solving-redirection-issues-using-rank-math-seo/#perform-self-diagnosis [L,R=301]
Make sure to test this using an htaccess tester before applying it.
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Debugging: Use Rank Math’s Debug Redirection feature to see if there are any conflicts or issues with your current setup. You can find more information on this in our documentation.
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Check for Caching Issues: Sometimes, caching plugins or server-side caching can cause issues with redirects. Clear any caches and try again.
If after trying these steps the problem persists, please reply to this ticket with any specific error messages you are encountering or additional details about your setup, and a human agent from our support team will assist you further.
Thank you for raising this concern, and we hope to help you resolve it soon!
Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Why Are Posts Redirecting to www or Non-www Incorrectly?
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
