Content Ai

#1067403
  • Resolved L. Phipps

    1 month, 4 weeks ago

    Rank Math free

    How do I go about using Content Ai on my website? I tried purchasing it this morning but the buy button does not work. Then I set up an account and I realized I have 750 credits which I cannot use because every time I click Content AI in Rank Math, on my website, it bring me back to Content Ai purchase page. In other words, it does nothing.

    What is going on?

    Lorraine

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 month, 4 weeks ago

    Hello,

    We apologize for the issue you are facing with using Content AI on your website. It sounds like there may be a couple of things to check to resolve this.

    1. Ensure Your Subscription is Active: First, make sure that your Content AI subscription is active. You can check this by logging into your Rank Math account and navigating to the Websites section to see if your credits are listed there.

    2. Refresh Content AI Credits: If your subscription is active but you still cannot access Content AI, try refreshing your credits. You can do this by going to your WordPress Dashboard and navigating to Rank Math → General Settings → Content AI. Here, you should find an option to refresh your credits. This step is crucial as it can help in syncing your account with the plugin.

      Refresh Content AI Credits

    3. Reconnect Your Account: If refreshing does not work, you might need to reconnect your account. You can follow the instructions provided in this guide to ensure everything is set up correctly.

    If you continue to experience issues after trying these steps, please reply to this ticket with your website URL, and a human agent from our support team will assist you further. Thank you for bringing this concern to our attention!

    L. Phipps

    1 month, 4 weeks ago

    Rank Math free

    I have followed your instructions and nothing works. I am not sure if I need a paid Content Ai subscription in order to use it. As I mentioned, I tried purchasing a subscription but the “buy button” does not work.

    Please advise how to use Content Ai. Just to let you know, I am not interested in purchasing Rank Math SEO. I am only interested in paying for Content A. My website is: //nestgadgets.com

    Princess

    1 month, 4 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

    Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

    Also, please make sure that you are running the latest version of Rank Math plugin.

    The feature of free Content AI credit is limited to AI generation using AI tools and AI generation inside the editor.

    Content AI Research, Editing Bulk SEO Meta, and Multiple Sessions in RankBot will not work for users without a separate plan.

    You can read more about this from here: https://rankmath.com/kb/content-ai-free/

    Let us know if this fixes the issue.

    Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

    RankBot

    4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Content Ai’ is closed to new replies.