Open Graph & Other Data not showing properly…

#10674
  • Resolved Noor Shaad

    5 years, 5 months ago

    Rank Math free

    Am using latest version of rank math. Recently I update all of my themes & plugins (include rank math also). But when I share any post on social media platforms I saw there is no meta og image. Then I go to my site & check the source of my website posts, products & pages. As a result I saw there is no og meta data most of them are so important…

    Check The ScreenShot: no

    Here is one of my post link: https://mobilepriceall.com/samsung-galaxy-a3/

    • This topic was modified 5 years, 5 months ago by Noor Shaad.
    • This topic was modified 5 years, 5 months ago by Noor Shaad.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Michael Davis

    5 years, 5 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This issue suggests there is another plugin that is causing a conflict on your site. Please perform the diagnostic steps on this page to be able to identify the culprit: https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Noor Shaad

    5 years, 5 months ago

    Rank Math free

    I followed all steps with site health but nothing changed.

    Michael Davis

    5 years, 5 months ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Noor Shaad

    5 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Noor Shaad

    5 years, 5 months ago

    Rank Math free

    Sorry for late. I have added the wordpress login info to sensitive data…

    Michael Davis

    5 years, 5 months ago

    Rank Math pro

    Hi there,

    Thanks for the follow up.

    It is recommended to use OG images that are at least 600x315px.
    I have observed that most of the images on your store are smaller than this which is the reason that they are not added to the the OG data.
    Please upload bigger images to fix this.

    I hope this info helps. Thank you.

    Kumaresh Biswas

    5 years, 5 months ago

    Rank Math free

    how to change “meta property=”og:locale” content=”en_US” tag in Rank math.
    I want to “meta property=”og:locale” content=”en_UK” this tag.

    Michael Davis

    5 years, 5 months ago

    Rank Math pro

    Hi Kumaresh,

    Thanks for the follow up.

    You can change this tag by changing the default language of your site.

    I hope this info helps. Thank you.

    RankBot

    5 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Open Graph & Other Data not showing properly…’ is closed to new replies.