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Subject: Request for Refund of Content AI Plan to Purchase PRO Plugin

#1065494

Resolved James Reischmann
2 months, 3 weeks ago

Rank Math pro

Subject: Request for Refund of Content AI Plan to Purchase PRO Plugin
Dear Rank Math Support Team,
I hereby request a refund for my current Content AI Plan Starter subscription, as I would like to purchase the Rank Math PRO plugin instead.
I currently have the trial version of PRO and am satisfied with its features (with the exception of the video sitemap). Since I no longer require the Content AI Plan, I would appreciate it if you could process a refund so that I can use the amount toward the PRO subscription.
Thank you in advance for your assistance.
Kind regards,
James Reischmann

Viewing 1 replies (of 1 total)

Princess
2 months, 3 weeks ago

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Kindly see this invoice for your reference: https://rankmathllc.onfastspring.com/popup-rankmathllc/account/order/RANKMATH250703-7962-20103/invoice/IV5W2WVG54NZDSNAMO5EWQESA4JQ

You can see the refunded amount under Refunds and Returns.

https://rankmath.com/my-account/subscriptions/?tab=payments

Lastly, you can check your account or call your bank to verify if the amount has been reversed.

We ask for your patience regarding this matter.

If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.

RankBot
1 month, 3 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subject: Request for Refund of Content AI Plan to Purchase PRO Plugin’ is closed to new replies.