Hello,
We apologize for the issue you are facing with the SEO plugin update. The error message you are encountering, PCLZIP_ERR_BAD_FORMAT (-10), typically indicates that there is a problem with the downloaded package, which could be due to a few reasons:
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Corrupted Download: The update package may have been corrupted during the download process. You can try to manually download the latest version of the Rank Math plugin from the official website and then upload it to your WordPress site.
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File Permissions: Ensure that your server has the correct file permissions set for the WordPress directories. Incorrect permissions can prevent files from being written or updated properly.
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Server Configuration: Sometimes, server settings or configurations can interfere with the update process. Check if your hosting provider has any restrictions in place that might affect plugin updates.
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Plugin Conflicts: There may be a conflict with another plugin that is causing this issue. You can try deactivating other plugins temporarily to see if that resolves the problem.
If these steps do not resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!
Sources:
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
Hello,
That error means that you’re updating the Rank Math PRO plugin, but your website is not connected to a Rank Math PRO account.
We’ve checked your Rank Math PRO subscription, and it was already cancelled/expired a few days ago.
To fix that, you may need to repurchase a subscription here or connect it to a paid Rank Math account.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
