Refund!

Hello,

We’re sorry to hear about the issue you’re facing with the auto charge for your subscription. Rank Math offers a 30-day money-back guarantee, and if you feel the product doesn’t suit your requirements, you can claim your refund within 30 days of your purchase.

To request a refund, please reply to this ticket or email us at s******@r***********, and we will assist you with the process.

Thank you for bringing this to our attention, and we hope to resolve it for you soon!

Sources:
Rank Math Refund Policy » Rank Math

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

The recent charge is for your Rank Math PRO since July 10, 2021.

If you don’t mind us asking, is there any particular reason why you wish to cancel your subscription? Perhaps there’s something we can help you with? We really appreciate your feedback.

However, if you have already made up your mind, while we will be sorry to see you go, we fully respect your decision.

We offer a 30-day refund policy and we will assist you with your refund request.

Let us know if you need assistance with anything else.

Thank you.

Hello,

We completely understand that.

As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant.

As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

We are continuously improving our products, so we would request you to check back in the future to see if we might have something relevant to your needs.

We would much appreciate any feedback you have to offer.

Thank you.