Hello,
We apologize for the issue you are facing regarding the payment and credit card information update. However, we cannot process payments or account credits directly through this support channel.
To ensure your request is handled properly, please reply to this ticket with any specific details or concerns you have, and a human agent from our team will assist you further.
Thank you for providing the website URL; it will help us address your concerns more effectively.
If you have any other questions or need further assistance, feel free to let us know!
Dear Sir/Madam:
I’ve just updated my Credit Card information. Please go ahead and credit the sum of $69.00 to my account for Rank Math Pro Only; we are not interested in the Content AI Starter.
Know that this is for my client’s (Ify) website: http://www.premierlimofla.com
Going forward, all correspondence from you regarding the said website must go directly to Ify and cc me also.
Sincerely,
Okezie Amalaha
Okaya Group LLC | Mill Grove Lane | Smyrna, Georgia 30082
Hello,
We’ve checked your account, and your subscription was already cancelled/expired 2 months ago.
Unfortunately, if your subscription has already expired, you may need to buy it again on our pricing page, as our renewal option does not apply to expired packages.
You can repurchase a subscription on our pricing page here:
https://rankmath.com/pricing/
Looking forward to helping you.
Hello,
The link you provided for the repurchase is not the appropriate purchase link. Ify’s website – http://www.premierlimofla.com, requires your one year plan which was on sale for $69.00, last week. Ify is not an agency, and I am not ready for in your agency plan either.
Thank you,
Okezie A
Hello,
Unfortunately, our $69/year promotion already ended.
Stay tuned for our future promotion on our website.
Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.
Hello,
Outside your $69.00 per year promotional what’s the exact cost of the same product per year, and can you provide the link for the purchasing page? Please bear in mind that what’s being sorted for is is not your agency pricing plan.
Thanks,
Okezie A
Hello,
All the premium plans can only be purchased from here: https://rankmath.com/pricing/
If you’re operating your website, you can select the PRO plan. It is currently and regularly priced at $83 per year.
Don’t hesitate to get in touch with us if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
