Hello,
We apologize for the issue you are facing with adding your VAT number to your invoice. Unfortunately, we cannot directly add the VAT number to your invoice ourselves. However, you can update your invoice by contacting FastSpring Consumer Support, as they handle billing and invoicing for Rank Math.
To update your invoice, please follow these steps:
- Visit the FastSpring Consumer Support page.
- Select Billing Information as the topic and Billing Info Update in the Category.
- Fill in the required details and submit your request.
If you have any further questions or need assistance, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
How to Download or Update My Invoice » Rank Math
Hello,
Thank you for contacting us and bringing your concern to our attention.
VAT information is controlled by our payment provider, FastSpring, and only they can make adjustments to this data.
Please get in touch with them via this form to get assistance in changing the data of the invoice: https://fastspring.com/consumer-support-form/
Or via this email address: s******@f*************
Please don’t hesitate to let us know if you have any other questions.
Hello,
Thank you, your colleague told me. I wrote them.
Best regards
Hello,
Let us know how it goes.
Meanwhile, if you have any other questions, please feel free to ask.
We are here to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.