Hello,
We apologize for the issue you are facing with Rank Math and your theme. It sounds like a frustrating situation, and we appreciate you bringing this to our attention.
To assist you better, we recommend that you reply to this ticket and provide the details of the critical errors you are encountering when activating Rank Math. This will help our support team investigate the issue more thoroughly. Additionally, since you’ve mentioned that you’ve enabled debug mode, sharing any error messages or logs would be very helpful.
In the meantime, you can also check out our troubleshooting guide for common issues with themes and plugins here.
Thank you for your patience, and we look forward to resolving this issue for you!
Hello,
From the error log, it seems that you are using an SVG image for your Open Graph images:
https://rankmath.com/kb/open-graph-image-not-displaying/#default-opengraph-image
Since those images don’t have metadata that allows the plugin to read their width and height, you are getting these error messages.
To resolve the issue, please replace the image with a JPEG or PNG format that has the metadata for those properties, and our plugin can read it and update the markup correctly.
Looking forward to helping you.
But i have used SVG images before and Rankmath has worked – is there not away to tell it to ignore svg files?
Hello,
You can use SVG images on your content, but for your default Open Graph thumbnail in Rank Math > Titles & Meta or the social image under the metabox, you should use the supported format only to avoid the error.
We’ve checked the site you shared, but it is already using Yoast.
Looking forward to helping you.
I added Yoast to see if that caused the same issue, which it does not but i would like to use Rank math as i hate Yoast! So i can you SVG? i dont really know what Open Graph thumbnail is but google tells me it social sharing images – is that correct as I don’t believe i have set any of those on the site?
Hi
I’m experiencing the same issues on my website (https://shanegillisgirlfriend.com/) with Rank Math not working properly alongside my theme. The SEO features are either missing or not functioning as expected.
Here’s what I’ve tried so far:
Updated Rank Math and my theme to the latest versions.
Disabled all other plugins to check for conflicts.
Switched to a default WordPress theme—problem disappears.
Cleared all caches (site/server/browser).
Despite these steps, the issue still persists when my theme is active. Has anyone found a fix or workaround that works?
Thank you in advance!
Hello @progressdigital,
SVG images do not have dimensions, so it triggers the error when the wp_constrain_dimensions function is called.
According to the official OpenGraph documentation, the only supported MIME types are JPEG, PNG, and GIF.
https://developers.facebook.com/docs/sharing/webmasters/#images
Please remove the SVG images and use supported types.
Looking forward to helping you.
Thank you.
Hello @motherboardinfo,
Can you open a new ticket and share more details about this issue so we can provide you with personalized support?
We look forward to hearing back from you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
