Hello,
We apologize for the issue you are facing with your Rank Math PRO plan and Content AI not being activated. It sounds like there may be a couple of reasons for this:
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Account Connection: Ensure that you are logged into your Rank Math account with the email address associated with your PRO plan. If you have multiple accounts or if the email used for the PRO plan differs from your free account, this could cause activation issues.
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Subscription Activation: Sometimes, it may take a little time for the subscription to reflect in your account. You can try logging out and back into your Rank Math account to see if that resolves the issue.
If you continue to experience problems, please reply to this ticket with any additional details, and a human agent from our support team will assist you further.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Please make sure that you have installed the PRO version on your website alongside the Free version of the plugin.
You can follow this guideline to install the PRO version of the plugin on your website: https://rankmath.com/kb/rank-math-pro-license-key/
Once done, please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and from there, disconnect and reconnect your Rank Math account and see if that fixes the issue.
https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
