Hello,
We apologize for the confusion regarding your subscriptions. When you purchase the Content AI tool, it is indeed separate from the Rank Math PRO subscription. However, having a Rank Math PRO subscription is not a requirement to use Content AI; it can be used independently.
That said, if you have purchased Content AI, you should have access to its features regardless of your Rank Math PRO status. The reason you see both subscriptions is likely due to the fact that they are managed under the same account, but they operate independently.
If you have any further questions or need clarification on your subscriptions, please feel free to reply to this ticket, and a human agent from our support team will assist you further. Thank you for raising this concern!
Sources:
Content AI – Your Personal AI Assistant by Rank Math
Content AI Credits and Plans: Everything You Need to Know » Rank Math
I did not opt in for the RankMath Pro subscription, can i have that unsubscribed?
Hello,
Thank you for reaching out to us.
You can refer to the following guide to cancel the Rank Math PRO trial: https://rankmath.com/kb/cancel-rank-math-pro-trial/
This way you will not be charged for the PRO subscription.
Please note that our subscriptions come with a 30-day money-back guarantee so even if you continue with the trial you still have an extra 30 days after payment has been collected should you decide not to continue with the PRO subscription.
We hope this helps. Please let us know if you have further questions or concerns.
Thank you.
