Hello,
We apologize for the issue you are facing with your Rank Math PRO account. It seems that there might be a discrepancy with the email address associated with your PRO purchase. Please ensure that the email you used to purchase the PRO plan is the same as the one connected to your free account.
If they are different, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by opening a ticket through the Rank Math Support Forum.
In your ticket, please include the email address you used to purchase the PRO plan or a screenshot of the invoice you received. This will help our support team assist you more efficiently.
Thank you for raising this concern!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
I got an email
Your subscription to “Rank Math PRO” was successfully activated.
Rank Math PRO x 1
Subscription renews every 1 year. Next charge: 2.7.2026
Hello,
We’ve checked your account, and your account is already using the Rank Math PRO subscription. You’ll also notice that the PRO badge is already showing on your account details.
You can now download the Rank Math PRO plugin from your account’s dashboard.
Here’s a link for more information:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Looking forward to helping you.
