Hello,
We apologize for the issue you are facing with your account credentials. If the email address you used to purchase the Rank Math PRO subscription is incorrect, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.
To do this, please navigate to the Rank Math Support Forum and open a ticket. In your ticket, include the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com. This will help our support team locate your PRO account and assist you further.
Thank you for raising this concern, and we hope to resolve it for you soon!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for contacting the support.
We went ahead and reset the login details for you. Please check the required info in the sensitive data section.
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
