Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
It appears your web server is blocking access to our API.
Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
Once done, you can run the SEO Analysis once again.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thanks for the quick reply. How to whitelist the user-agent RankMathChecker/2.0.0; https://rankmath.com please help with that
Hello,
Please ask your web host to do that.
If that does not work, please share the website URL so we can check.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
