Unable to move the woocommerce toggle in the dashboard

#1059055
  • Resolved Debbie

    3 months ago

    Rank Math free

    Hi, I’m setting up Rankmath & The toggle for woocommerce is greyed out & I can’t move it. How can I turn it on?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    3 months ago

    Hello,

    We apologize for the issue you are facing with the WooCommerce toggle in the Rank Math dashboard. The toggle being greyed out typically indicates that the WooCommerce module is not enabled. Here’s how you can enable it:

    1. Navigate to the Rank Math Dashboard: Go to your WordPress admin area and click on Rank Math SEO → Dashboard.
      Go to the Rank Math dashboard

    2. Find the Modules Section: In the Rank Math Dashboard, look for the Modules section.
      Navigate to the Modules Section

    3. Enable the WooCommerce Module: Locate the WooCommerce module and click the button in the bottom right corner of that module’s information card until it is highlighted in blue, indicating that it is enabled.
      Enable the module

    Once you have enabled the WooCommerce module, you should be able to move the toggle as needed.

    If you continue to experience issues or need further assistance, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    How To Enable & Disable Modules in Rank Math » Rank Math

    Rakibuzzaman Siam

    3 months ago

    Hello,

    Can you please confirm if you’re not able to enable the WooCommerce module in Rank Math? If so, please note that in order to use this module, the WooCommerce plugin needs to be installed and activated on your website.

    In case the plugin is already installed and activated, this issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Unable to move the woocommerce toggle in the dashboard’ is closed to new replies.