New User – I am confused.

#1057744
  • Resolved Elizabeth May

    3 months, 1 week ago

    Rank Math free

    I purchased the PRO version yesterday. I downloaded the zip file. I believe I uploaded the zip file to my website. Now what? I can not see where to sign-in or to activate the account in this site.

    I need super easy clear steps. Please help.

    Beth
    [Moved to Sensitive Data section]

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    3 months, 1 week ago

    Hello,

    We apologize for the confusion you’re experiencing. Here are the clear steps to activate your Rank Math PRO version after uploading the zip file:

    1. Install and Activate Rank Math PRO:

      • After uploading the zip file, go to your WordPress admin area.
      • Navigate to Plugins → Installed Plugins.
      • Find Rank Math PRO in the list and click on Activate if it’s not already activated.

    2. Connect Your Rank Math Account:

      • Once activated, go to Rank Math SEO → Dashboard in your WordPress admin.
      • Click on the Help tab.
      • You will see a button that says Connect Now. Click on it to connect your Rank Math account.

      Click Connect Now to activate Rank Math

    3. Select Your License:

      • If you have multiple subscriptions, select the correct license from the dropdown menu and click Ok, ACTIVATE NOW.

      Activate Rank Math License

    4. Check Activation:

      • After activation, you should see a confirmation message indicating that your Rank Math PRO license is active.

    If you follow these steps and still encounter issues, please reply to this ticket with your website URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    Where Is My Rank Math PRO License Key?
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math

    Ike

    3 months, 1 week ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We found your subscriptions under the email account in the sensitive data section. To avoid further confusion in the future, would you like us to merge all your accounts and consolidate all settings and subscription data to this account email address?

    Looking forward to hearing back from you.

    RankBot

    2 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘New User – I am confused.’ is closed to new replies.