RankMath not linked in WordPress

Hello,

We apologize for the issue you are facing with linking your Rank Math account in WordPress. It seems that your website is not properly connected to your Rank Math account, even though it appears in your account area.

To resolve this, please follow these steps:

1. Disconnect Your Account: Go to your WordPress Dashboard and navigate to Rank Math SEO → Dashboard → Help. Click on Disconnect Account.
   

2. Reconnect Your Account: After disconnecting, you can reconnect by clicking on Connect Now in the same settings. Make sure to select the correct account and click on OK, Activate Now.
   
   

3. Check Connected Websites: Once reconnected, you can verify that your website is listed in your Rank Math Account Area.
   

If you continue to experience issues after following these steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

Sources:
Website Not Shown In Rank Math Account Area » Rank Math

Hello,

This means that you’re using a multisite environment.

Please note that the correct way to use our plugin on a multisite setup is to install it on the network but only activate it on specific subsites so make sure to deactivate it on the network and then activate it on the subsites.

You may refer to this guide on how to properly install Rank Math on a multi-site environment: https://rankmath.com/kb/installing-rank-math-on-a-multisite-environment/

Let us know how that goes. Looking forward helping you.

Hello,

We might need to take a closer look at your website to investigate this further. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Glad that everything has been sorted out.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.