Sitemap page not found

#1054730
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello, I’m sorry to hear that you’re facing issues with your category sitemap not showing up. Here are a few steps you can take to troubleshoot this issue:

    1. Check Sitemap Settings: Ensure that the category sitemap is enabled in your Rank Math settings. You can do this by navigating to Rank Math SEO → Sitemap Settings → Categories and confirming that the option to include categories in the sitemap is checked.

      URL for categories sitemap

    2. View Your Sitemap: After confirming that the category sitemap is enabled, visit your sitemap URL (usually `https://support.rankmath.com) to see if the category sitemap is listed there.

    3. Check for Conflicts: Sometimes, other plugins or themes can conflict with Rank Math. You might want to check for any plugin conflicts using the Health Check plugin.

    4. Flush Permalinks: Go to Settings → Permalinks in your WordPress dashboard and simply click on the Save Changes button. This can help refresh your permalinks and might resolve the issue.

    5. Check robots.txt: Ensure that your robots.txt file is not blocking access to your category sitemap. You can check this under Rank Math SEO → General Settings → robots.txt.

    If you’ve tried these steps and the issue persists, please reply to this ticket with your site URL so we can assist you further. A human agent from our support team will take over and provide more specific help. Thank you for raising this concern!

    Sources:
    How to Configure Sitemaps in Rank Math – Best Settings and Tips

    still not working

    Hello,

    Please share the category sitemap URL so we can check.

    Meanwhile, ensure that there’s at least 1 category URL that is set to index to generate the sitemap.

    Here’s a guide for some common reasons why a URL is not included in the sitemap:
    https://rankmath.com/kb/url-not-in-sitemap/

    Looking forward to helping you.

    Hello,

    We can see that your post categories are set to noindex. Please head over to your WordPress Dashboard → Titles & Meta → Categories and make sure the robots meta is set to index:

    Rank Math support

    Then, please follow the steps below:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Apply the following filter code to your site.

    
    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    Here’s how you can add filter to your WordPress site:https://rankmath.com/kb/wordpress-hooks-actions-filters/

    If the issue persists, do let us know here and we’ll assist you further.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Sitemap page not found’ is closed to new replies.