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Hi Rank Math team,
I just purchased the Rank Math Pro subscription directly from inside my WordPress dashboard for my site: http://www.seqsparky.com.au
However, when I tried to activate and connect it, I received an error stating that my email or username could not be verified.
Can you please manually connect the Rank Math Pro license to this website:
Website URL: http://www.seqsparky.com.au
Email: i***@s***************The subscription is active and was charged on June 21, 2025
Please help apply the license so I can use the Pro features.
Thank you,
Anthony
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Hello,
We apologize for the issue you are facing with connecting your Rank Math Pro subscription to your WordPress site. To resolve this, please ensure that you are following these steps:
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Disconnect Your Account: Go to your WordPress dashboard and navigate to Rank Math SEO → Dashboard → Help. Click on the Disconnect Account button.
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Reconnect Your Account: After disconnecting, click on the Connect Now button.
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Select the Correct Account: Make sure to select the correct Rank Math account associated with your Pro license and click OK, ACTIVATE NOW.
If you continue to experience issues, please reply to this ticket, and a human agent from our support team will assist you further in manually connecting your license.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
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