Hello,
I apologize for the issue you are facing with Rank Math. It sounds like you’re having trouble accessing the Rank Math Metabox to optimize your SEO settings for your article.
Here are some steps you can follow to ensure that you can access the Rank Math features:
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Check if Rank Math is Activated: Make sure that the Rank Math plugin is activated on your WordPress site.
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Accessing the Metabox: Depending on the editor you are using (Gutenberg, Classic, Elementor, or Divi), the way to access the Rank Math Metabox may vary:
- Gutenberg: Click on the Rank Math SEO icon in the sidebar or select Rank Math from the three vertical dots in the top right corner.
- Classic Editor: Scroll down below the main content area to find the Metabox.
- Elementor: Look for the SEO tab at the top of Elementor’s panel.
- Divi: Click on the Rank Math logo icon at the bottom of the screen.
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Screen Options: If you still cannot see the Metabox, check the "Screen Options" at the top of your editing page to ensure that the Rank Math options are enabled.
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Browser Issues: Sometimes, browser extensions or cache issues can interfere with how plugins display. Try clearing your browser cache or disabling any conflicting extensions.
If you continue to experience issues after trying these steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sirs,
I use Themify editor
Sirs,
I use themify buider.
The website address is http://www.sicafi.eu
Thanks for your hel
Hello,
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by a conflicting plugin/theme with Rank Math.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
