Hello,
We apologize for the issue you are facing with the Rank Math and Rank Math Pro installation. It’s important to note that you need both the Free and Pro versions of Rank Math installed and activated for them to work correctly together. If you uninstall the Free version, the Pro version will also be deactivated, and you may lose access to some of your settings.
To resolve the error you’re encountering, please follow these steps:
- Ensure both versions are updated: First, make sure that the Free version of Rank Math is updated to the latest version from your WordPress Dashboard under Plugins → Installed Plugins.
- Reinstall Rank Math Pro: If you continue to experience issues, try downloading the latest version of Rank Math Pro from your Rank Math account and then reinstall it by going to Plugins → Add New → Upload Plugin.
- Check for conflicts: Sometimes, other plugins or themes can cause conflicts. Temporarily deactivate other plugins to see if that resolves the issue.
If you still encounter problems after following these steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!
Sources:
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
You are seeing this error because you no longer have an active Rank Math PRO subscription.
We have replied to your other ticket about the same issue.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
