Hello,
We apologize for the issue you are facing with your Rank Math PRO subscription. It sounds frustrating that the PRO features are not appearing despite your efforts to activate and synchronize.
To resolve this, please ensure that you are logged into the correct Rank Math account associated with your PRO subscription. You can check your subscription status by logging into your Rank Math account and navigating to the Subscriptions section. If you find that you are using a different email address for your PRO subscription, you may need to log out and log back in with the correct credentials.
Additionally, make sure you have the latest version of the Rank Math PRO plugin installed. You can verify this in your WordPress Dashboard under Plugins. If an update is available, please update the plugin accordingly.
If everything seems correct and the issue persists, we recommend replying to this ticket so a human agent from our support team can assist you further and check your account details directly.
Thank you for your understanding, and we appreciate your patience as we work to resolve this issue!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
Hello,
We can see you purchased a Content AI Creator subscription, not Rank Math PRO.
Please note that the Content AI subscription is different from the Rank Math PRO subscription.
From here, you can purchase a PRO subscription: https://rankmath.com/pricing/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
