problem

Hello,

We apologize for the issues you are facing with Rank Math on your website. Let’s address your concerns one by one:

1) Page Not Loading – ERR_TOO_MANY_REDIRECTS

The error message you are encountering, "ERR_TOO_MANY_REDIRECTS," typically indicates a redirection loop. This can happen due to various reasons, such as incorrect settings in your Rank Math plugin or conflicts with other plugins or server settings.

Here are some steps you can take to troubleshoot this issue:

• Check Redirection Settings: Ensure that there are no conflicting redirection rules set up in Rank Math. You can refer to this guide on fixing unwanted URLs redirecting.
• Debugging: Use Rank Math’s debug feature to identify any issues with redirections. You can find more information on how to use this feature in our documentation.
• Self-Diagnosis: Perform a self-diagnosis using the tools provided in Rank Math to check for any misconfigurations.

If the problem persists, please reply to this ticket with more details about your site setup, and a human agent will assist you further.

2) Facebook Social Snippet Image

For the issue with the Facebook social snippet image showing your favicon instead of the selected image, please check the following:

• URL Accessibility: Ensure that the page URL and the Open Graph image URL are accessible. You can use the URL checker to verify that they return a status code of HTTP 200.
• Check Page Source: Right-click on your page and select "View Page Source". Look for the og:image tag in the source code. If it’s missing or incorrect, it may indicate that Rank Math is not able to print your social tags correctly. You can follow our troubleshooting guide for checking plugin conflicts to resolve this.

If you need more comprehensive assistance, we recommend considering our professional setup service, which ensures that your plugin setup is fully correct and adheres to the latest SEO standards. You can find more information about this service at Rank Math Services.

Thank you for raising these concerns, and we hope this helps! Please let us know if you have any further questions or if you would like a human agent to assist you directly.

Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Open Graph/Social Preview Image Is Not Displayed » Rank Math