Can‘t change settings – 403 Forbidden

Hello,

We apologize for the issue you are facing with the 403 Forbidden error when trying to change settings in Rank Math. This error typically indicates that there are permission issues preventing access to certain pages or settings in your WordPress site.

Here are some steps you can take to troubleshoot and potentially resolve this issue:

1. Check WordPress Settings for URL Mismatch

Ensure that there isn’t any mismatch in the URLs on your WordPress settings. Go to WordPress Dashboard → Settings → General and verify that the WordPress Address (URL) and Site Address (URL) fields have the same URL. If there is any discrepancy, correct it and save your changes.

2. Check If You’re Using an Admin Account

Make sure you are logged in with an admin account, as only administrators have the necessary permissions to access certain settings in Rank Math.

3. Reset File Permissions

If the above steps do not resolve the issue, it may be related to file permissions on your server. You can reset the file permissions as follows:

• For Directories: Set permissions to 755 or 750.
• For Files: Set permissions to 644 or 640.
• For wp-config.php: Set permissions to 400 or 440.

You can change these permissions using an FTP client or your hosting control panel. Here’s a guide on how to do this:

• Connect to your WordPress site via FTP.
• Navigate to the root directory (usually public_html) and adjust the permissions as mentioned above.

After making these changes, try accessing the Rank Math settings again.

If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

Sources:
Sorry, You Are Not Allowed to Access This Page » Rank Math