Hello,
We apologize for the issue you’re facing with your subscription renewal. To assist you better, please ensure that your payment method supports the following:
- Payments in USD $
- Supports subscription-based payments
- You are not using a prepaid card
- International payments are turned on
- Your IP is not a Proxy, or you are using any VPN or hosting service
If everything is in order and the issue persists, we recommend trying a different credit card or contacting your bank to see if there are any blocks on the payment.
If you need further assistance, please reply to this ticket, and a human agent from our support team will take over and help you with the renewal process.
Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
