sitemap index problem

#1047218
  • Resolved PARAM

    3 months, 4 weeks ago

    Rank Math free

    I am using Rank Math plugin, but the sitemap is not getting fetched, so none of the articles are getting indexed. How to fix this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    3 months, 4 weeks ago

    Hello,

    We apologize for the issue you are facing with your sitemap not being fetched. Here are some steps you can follow to troubleshoot and fix the problem:

    1. Validate Your Sitemap

    Make sure your sitemap is correctly configured. You can validate it using the Validate XML Sitemap tool. Enter your sitemap URL and click VALIDATE SITEMAP. If it’s correctly configured, you should see a success message.

    An example displaying how to validate a sitemap

    2. Ensure the Sitemap is Located in the Root Folder

    Check that your sitemap is located in the root folder of your WordPress installation. The URL should look like this:
    https://yourdomainname.com/sitemap_index.xml

    3. Ensure Your Posts Are Set to Index

    If all your posts are set to noindex, your sitemap will be empty. Go to Rank Math SEO → Titles & Meta and ensure the Index checkbox is enabled for your posts.

    Index Titles and Meta settings

    4. Flush Permalinks

    Sometimes, flushing permalinks can resolve issues with sitemaps. Go to Settings → Permalinks in your WordPress admin area and click the “Save Changes” button without making any changes.

    Flush permalink settings

    5. Check for Plugin Conflicts

    Use the Health Check plugin to check for any plugin conflicts that might be affecting your sitemap.

    If these steps do not resolve the issue, please reply to this ticket with your site URL so we can assist you further. A human agent from our support team will take over and provide more specific help if needed.

    Thank you for raising this concern!

    Sources:
    Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    PARAM

    3 months, 4 weeks ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    PARAM

    3 months, 4 weeks ago

    Rank Math free

    still not working.

    Ike

    3 months, 4 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    In this case, please try to follow the steps below and see if that works for you:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Once done, clear your website cache, remove all the submitted sitemap, and resubmit only the /sitemap_index.xml in the Search Console.

    If the issue persists, please try to follow this guideline for further troubleshooting: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    2 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘sitemap index problem’ is closed to new replies.