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Reading on the KB and due to the fact that my analytics doesn’t work at all, I’ve noticed that there are two missing tables in my DB.
I succeded in creating the two missing tables but the analytics doesn’t work. I’ve just removed the errors in error.log so I’ve checked what tables RM has in another WP site.
These are the tables I’ve in another site where I’ve just installed RM
https://pasteboard.co/JAFVPC5.png
and these are the tables I’ve in my site where I’ve installed RM from the very start
https://pasteboard.co/JAFWrIE.png
As you may see there are a lot of missing tables. What’s happening? It’s clear that something is gone wrong during one of the updates.
What can I do?
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Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please uninstall Rank Math and install it once again.
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/We really look forward to helping you.
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