No Confirmation or Pro Access After Purchase

#1046561
  • Resolved anna liffey

    4 months ago

    Rank Math pro
    Content AI Starter

    Hi Rank Math Team,

    On 5th June, I purchased the Rank Math Pro plan for €74.39. The amount has been successfully deducted from my account. Here are the purchase details in the Sensitive Data

    However, I did not receive any confirmation email, and I don’t see the Pro plan in my dashboard. I was not logged in when I made the purchase — I bought it directly from your website.

    Could you please check and help me activate the Pro plan?

    Thanks,

Viewing 1 replies (of 1 total)
  • Jeremy

    4 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We are now working on resolving your issue via our email conversation. Please check your inbox for more updates on the situation.

    We will now close this ticket in favor of the email ticket you opened.

    Looking forward to helping you there.

Viewing 1 replies (of 1 total)

The ticket ‘No Confirmation or Pro Access After Purchase’ is closed to new replies.