Events sitemap bug

#1039774
Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    4 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with the events sitemap not working. It seems like there might be a conflict or a specific issue with how the Rank Math plugin is interacting with the Events Calendar plugin.

    To troubleshoot this, we recommend checking the following:

    1. Plugin Conflicts: Ensure that there are no other sitemap plugins active that might conflict with Rank Math. You can refer to our list of known plugin conflicts for guidance.
    2. Sitemap Settings: Make sure that the Events Calendar settings are correctly configured to work with Rank Math. You can also try flushing the sitemap cache and excluding it from any caching plugins you might be using.
    3. Check for Errors: If you are getting any specific error messages, please let us know, as this can help in diagnosing the issue.

    If these steps do not resolve the problem, please reply to this ticket with your site URL and any error messages you may be encountering. A human agent from our support team will then take over and assist you further.

    Thank you for bringing this to our attention!

    Rakibuzzaman Siam

    4 months ago

    Hello,

    We cleared your sitemap cache by following this screencast, and now it is working properly without any issues:

    If you face the issue again, apply the following filter to your site to disable the transients cache for the sitemap:

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Also, you can exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Hope that helps, and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    Simone Montrucchio

    4 months ago

    Rank Math free

    Thank you very much

Viewing 3 replies - 1 through 3 (of 3 total)

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