Issue with rankmath

#1039626
  • Resolved Strategix

    4 months, 1 week ago

    Rank Math pro
    Content AI Starter

    Dear Support Team,

    I would like to bring to your attention an issue I am experiencing on my website, which is running the latest version of WordPress along with the Blocksy Business theme and Rankmath plugin and others plugin. See the list here: https://nimb.ws/lH2yBwh

    I’ve noticed that when I add a focus keyword, the article become corrupted. I would appreciate it if you could take a look at the following video and check for any compatibility issues.
    see https://nimb.ws/BJLV4gx

    Of following some Error Log:

    explode() expects parameter 2 to be string, array given in /home1/strategix/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-post-variables.php on line 540

    explode() expects parameter 2 to be string, array given in /home1/strategix/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-advanced-variables.php on line 168

    See server info: https://nimb.ws/5bUIOQe

    Please tell me how can fix it.
    Thank you for your assistance.

    Best regards, Armando

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    4 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with the Rank Math plugin. It seems that there may be a compatibility issue with the focus keyword functionality, as indicated by the error logs you provided.

    To troubleshoot this issue, we recommend the following steps:

    1. Update Plugins and Themes: Ensure that all your plugins, including Rank Math, and your Blocksy Business theme are updated to their latest versions. Sometimes, compatibility issues arise from outdated software.
    2. Disable Other Plugins: Temporarily disable other plugins to see if the issue persists. This can help identify if there is a conflict with another plugin.
    3. Check PHP Version: Ensure that your server is running a compatible version of PHP for Rank Math. You can find the recommended PHP version in our documentation.
    4. Review Error Logs: The errors you mentioned suggest that there might be an issue with how variables are being handled in the plugin. If the problem continues after trying the above steps, please reply to this ticket with your site URL so that we can investigate further.

    If you would like a more comprehensive setup or troubleshooting assistance, we also offer a professional setup service for users with a PRO subscription. You can find more information about this service here.

    Thank you for bringing this to our attention, and we look forward to helping you resolve this issue!

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    This Plugin Does Not Work with Your Version of PHP » Rank Math

    Reinelle

    4 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    From your screenshot, it seems that you’re using Rank Math PRO, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Also, the Rank Math PRO plugin installed on your site is outdated.

    Please update the plugin and let us know if the issue persists.

    Looking forward to helping you.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Issue with rankmath’ is closed to new replies.