Hello,
I’m sorry to hear that you’re facing issues with opening the Rank Math SEO settings page. This can sometimes happen due to conflicts with other plugins or themes, or even browser-related issues. Here are a few steps you can try to troubleshoot the problem:
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Clear Your Browser Cache: Sometimes, cached data can cause issues. Try clearing your browser cache or accessing the settings page in an incognito window.
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Disable Other Plugins: Temporarily disable other plugins to see if there’s a conflict causing the issue. If the settings page opens after disabling a plugin, you can enable them one by one to identify the conflicting plugin.
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Switch Themes: If you’re using a custom theme, try switching to a default WordPress theme (like Twenty Twenty-One) to see if the issue persists.
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Check for JavaScript Errors: Open your browser’s developer console (usually F12) and check for any JavaScript errors that might be preventing the settings page from loading.
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Update Rank Math: Ensure that you are using the latest version of Rank Math. Updates often include bug fixes and improvements.
If these steps do not resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!
Hello,
Can you please share a screenshot of the issue using a tool like https://imgur.com/upload so that we can check this further for you?
Meanwhile, please follow this guideline to check if any other plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/
Let us know how it goes. Looking forward to helping you.
Thank you.
No I can’t use https://imgur.com/upload to take screenshots
Hello,
You can use any other image sharing tool, like https://imgbb.com/ or Google Drive, to upload the screenshot and share the link here so that we can check the issue further for you.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
